About the
Owner:
Competencies:
As a leading data-communications technologist, John Alexander provides clients with a deep, twenty-five year background in computer systems development from first generation mainframe computers to emerging interactive information systems. In utilizing DFW Datacom, clients get the benefit of the following competencies:
· Author of The "Data Warehousing " course currently taught nationwide to the members of the Association of Certified Public Accountants. This course also offered on-line.
· Speaker, Instructor and Trainer for The AICPA.
· Data Warehousing Consultant and Trainer.
· 800 line setup, DNIS Assignment, DID trunks, Disaster Recovery.
· Database programming including dBase, and Visual FoxPro 6.0
· Davox Predictive Dialer programming and maintenance.
· Mainframe to PC data conversions.
· Electronic Mail sortation systems, postage optimization and list purchasing
· Installing, recommending and configuring Networks and PC based systems.
· Programming and configuring large Telco Switches
· Researching and recommending Telecom solutions.
· Computer and network security.
The above competencies have meant that today's clients receive practical, user friendly applications that stand the test of ongoing business rigors and rapid change. Examples of this successful technology implementation are these:
Applications Implementation:
·
Centralized
Verizon's Wireless division from five different regions to one computer system for
inbound
and outbound sales supporting 200+ users. This includes access to the
web, millions of contact records, on-line product slicks, sales reporting, order
entry as well as on-line area maps.
· Created a Third party verification system for Long Distance sales that has captured over 8,000,000 transactions and maintains a database of over 15,000,000 names and addresses for Verizon's customers which is updated 7 days a week, 24 hours a day.
· Designed
and authored web sites for area organizations and companies.
· Designed
installed and supported telemarketing systems in the US, Canada and the Caribbean.
·
Designed and
programmed user friendly order entry systems capturing millions of dollars in
sales.
·
Created
job-costing systems for Landscape management companies.
·
Created and
programmed Video rental store software.
·
Negotiated
multi-year Long Distance contracts saving the client thousands of dollars per
month.
· Designed and programmed payroll and billing systems
John
Alexander has traveled extensively and graduated from the University of North
Texas where he earned a Bachelor of Science degree in Computer science and
Accounting.