About the Owner:


As a leading data-communications technologist, John Alexander provides clients with a deep, twenty-five year background in computer systems development from first generation mainframe computers to emerging interactive information systems. In utilizing DFW Datacom, clients get the benefit of the following competencies:


  Author of The "Data Warehousing " course currently taught nationwide to the members of the Association of Certified Public Accountants.  This course also offered on-line.

  Speaker, Instructor  and Trainer for The AICPA.

  Data Warehousing Consultant and Trainer.

     800 line setup, DNIS Assignment, DID trunks, Disaster Recovery.

        Database programming including dBase,  and Visual FoxPro 6.0

        Davox Predictive Dialer programming and maintenance.

        Mainframe to PC data conversions.

        Electronic Mail sortation  systems, postage optimization and list purchasing

        Installing, recommending and configuring Networks and PC based systems.

        Programming and configuring large Telco Switches

        Researching and recommending Telecom solutions.

  Computer and network security.


The above competencies have meant that today's clients receive practical, user friendly applications that stand the test of ongoing business rigors and rapid change.  Examples of this successful technology implementation are these:


Applications Implementation:


         Centralized Verizon's Wireless division from five different regions to one computer system for inbound and outbound sales supporting 200+ users. This includes access to the web, millions of contact records, on-line product slicks, sales reporting, order entry as well as on-line area maps.

         Created a Third party verification system for Long Distance sales that has captured over 8,000,000 transactions and maintains a database of over 15,000,000 names and addresses for Verizon's customers which is updated 7 days a week, 24 hours a day. 

Designed and Created Data Warehouse systems for Verizon.  These systems are currently being used to analyze  product, promotion and sales channel performance for product and marketing roll out decisions using hundreds of databases and Giga-bits of information.

        Designed and implemented LANs, Backup and disaster recovery systems for local area            businesses.  

       Designed and authored web sites for area organizations and companies.  

       Designed installed and supported telemarketing systems in the US, Canada and the Caribbean.

        Designed and programmed user friendly order entry systems capturing millions of dollars in sales.

         Created job-costing systems for Landscape management companies.

         Created and programmed Video rental store software.

         Negotiated multi-year Long Distance contracts saving the client thousands of dollars per month.

         Designed and programmed payroll and billing systems

 John Alexander has traveled extensively and graduated from the University of North Texas where he earned a Bachelor of Science degree in Computer science and Accounting.